Proactive maintenance and repairs
Maintenance
Proactive, Reliable Maintenance You Can Count On
Maintenance That Maximises Performance
At HIFLOW we partner with you to build customised maintenance regimes across HVAC, electrical, fire and hygiene services. The goal: fewer faults, predictable costs and maximised asset life.
Scheduled servicing, inspections and reporting built into your maintenance calendar.
- Rapid response to reactive issues, backed by multi-state mobile teams.
- Transparent dashboards and reporting to keep you fully informed.
Built for Reliability, Safety and Compliance
Our Commitment to Performance
We maintain critical building services to Australian standards, with a focus on uptime, efficiency and clear audit trails. Every visit is logged, risk-assessed and quality-checked so you stay compliant and operational.
Comprehensive Asset Maintenance
Programmed servicing for HVAC, electrical, fire and hygiene systems with documented checks and corrective actions.
Planned & Preventive Maintenance
Routine inspections and scheduled tasks that reduce breakdowns, stabilise performance and extend asset life.
Nationally Available, Fully Licensed Teams
Qualified technicians across metro and regional areas, delivering consistent service and safety compliance nationwide.
Decades of On-Ground Experience Across Australia
Trusted by Industry Leaders
Our national footprint and specialist teams mean we’re well placed to deliver maintenance programmes whether your portfolio is local or multi-state.
CHARTER HALL, MELBOURNE – CHARTER HALL
HIFLOW provides comprehensive maintenance for air conditioning, mechanical services, and essential services compliance across 44 industrial properties for Charter Hall throughout Melbourne.
THE UNIVERSITY OF SYDNEY – SYDNEY
HIFLOW maintains a portion of the HVAC Maintenance Services contracts with the university of Sydney, we have fulltime static site technicians based on site conducting maintenance, compliance and repair services.
7/11 NATIONAL CONTRACT – 750 SITES
HIFLOW provide integrated services solutions to 7/11 across Australia. This includes installing synchromesh monitoring to the site’s assets. This improves call out response time and losses associated product spoilage.
628 BOURKE ST, MELBOURNE – KNIGHT FRANK
HIFLOW completes the preventative maintenance onsite of all mechanical and HVAC plant for this 4.5-star NABERS energy rated building. Hiflow has also implemented energy efficient programs on major plant to enhance the building’s energy
RIVERSIDE CENTRE BRISBANE – GPT
Riverside Centre is a distinctive Iconic Seidler building featuring a glass-walled lobby and a spacious plaza. HIFLOW maintains both the base building and tenant mechanical services.
69 ANN STREET & 275 GEORGE ST, BRISBANE – CHARTER HALL
HIFLOW maintain the air conditioning and mechanical plant at Charter Hall’s combined flagship buildings in Brisbane’s CBD.
DEFENCE VICTORIA, MELBOURNE – DEFENCE VICTORIA
HIFLOW currently service and maintain a number of sites for Defence Victoria including RAAF Base East Sale, RAAF Williams Laverton Base, RAAF Williams Point Cook Base, Simpson Army Barracks and Puckapunyal Army Barracks.
628 BOURKE ST, MELBOURNE – KNIGHT FRANK
HIFLOW completes the preventative maintenance onsite of all mechanical and HVAC plant for this 4.5-star NABERS energy rated building. Hiflow has also implemented energy efficient programs on major plant to enhance the building’s energy
MCDONALDS JONES STADIUM – VENUES NSW
HIFLOW has partnered with Venues NSW to look after the mechanical services at McDonald Jones Stadium (Hunter Stadium)
ENERGY AUSTRALIA, LATROBE VALLEY – VIC
Australia’s second largest open cut mine is adjacent to the Yallourn power station and annually mines around 18 million tonnes of high moisture brown coal. The mine has ample reserves to meet the projected needs of the power station until 2032.
NSW SCHOOLS – CUSHMAN WAKEFIELD
HIFLOW delivers HVAC maintenance services for Sydney University across campuses with over 500 buildings, ensuring exceptional service in HVAC, refrigeration maintenance, and minor projects.
167 EAGLE ST & 145 EAGLE STREET – BPQHIFLOW HIFLOW provides maintenance for air conditioning, mechanical services, and chillers across BPQ-owned properties, along with delivering HVAC building upgrades
628 BOURKE ST, MELBOURNE – KNIGHT FRANK
HIFLOW completes the preventative maintenance onsite of all mechanical and HVAC plant for this 4.5-star NABERS energy rated building. Hiflow has also implemented energy efficient programs on major plant to enhance the building’s energy
628 BOURKE ST, MELBOURNE – KNIGHT FRANK
HIFLOW completes the preventative maintenance onsite of all mechanical and HVAC plant for this 4.5-star NABERS energy rated building. Hiflow has also implemented energy efficient programs on major plant to enhance the building’s energy
PLANNED & REACTIVE MAINTENANCE
BUILT FOR RELIABILITY & RISK REDUCTION
Our maintenance programs are engineered to minimise downtime, extend asset life, and ensure full compliance across your portfolio. Every service is delivered with disciplined SLAs, transparent reporting, and national coverage backed by experienced multi-trade technicians.
Your Maintenance Questions Answered
Frequently Asked Questions
Quick answers to the most common questions about our maintenance process, service coverage, and response times so you can plan with confidence and keep operations running smoothly.
Do you service multi-site portfolios?
Yes. We manage single sites through to national portfolios with one point of contact, unified reporting, and consistent service delivery across all locations.
What maintenance models do you offer?
We deliver planned preventive programs, condition-based servicing, and reactive call-outs. Our schedules align with DA19 and manufacturer requirements, with flexibility to tailor the program to your site, operational needs, and risk profile.
Can you take over an existing contract mid-term?
Yes. We can assume a contract mid-term. Our team completes an initial asset audit, aligns schedules, and manages the transition without disrupting operations.
How quickly can you respond to breakdowns?
Response times are aligned with your SLA and asset criticality. As a guide, we provide a 1 hour response to call-outs in major cities across Australia, and 30 minutes in CBD areas. All requests are triaged through our 24/7 helpdesk, where your call is always answered by a person, not an automated system.
What standards do you follow?
All servicing is completed in line with relevant Australian Standards, manufacturer requirements, and industry best practice. Every visit includes a documented audit trail for compliance and asset history
Reporting & Insights?
Our digital reporting platform gives you clear visibility of asset condition, completed works, upcoming risks, and budget planning across all your sites.
111 EAGLE STREET, BRISBANE – GPT
HIFLOW maintains GPT’s flagship building in the heart of Brisbane’s riverside precinct. This is a 6-star Trigeneration plant.